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Service and After Sales Support | MCM - Michigan Custom Machines

Service

Engineering Solutions and Hydraulic Test Equipment Support

MCM prides itself on a skilled and capable team of professionals who work at the forefront of the industrial & auto testing machine industries. We not only provide you with a solution for your production or development machine needs, but support it thereafter.   Our various customers take advantage of our support in many ways.

The MCM service team is ready to support you for your service needs.  Our service technicians have a diverse background in the industrial plant environment with experience in everything from controls to plant statistical processes.  This experience plays a major role in the customer satisfaction goal that Michigan Custom Machines continue to exceed.  We consistently exceed 85% repeat customer business from year to year, which we take as a testament to the way we treat our customers.

Send an email to the service department by using the following link

Email Service

Pat MacMillan – Field Service

Pat comes from an extensive background in machine repair and support. Ask him about tailoring a service plan that best suits your facility. We also provide spare parts for our machines and can retrofit our older machines for your newer product.

Email Pat

 

 

 

 

Sean Darga – Field Service

Sean Darga has a large and diverse background in machine controls and service in a multitude of areas.  With Extensive experience in machine control field service-engineering, he is ready to best serve your repair or upgrade needs!

Email Sean

 

 

 

 

Alberto and Jesse – Mexico Field Service

Jesse Ochoa and his team come from an extensive background of Machine troubleshooting and repair. With several years’ experience in machine commissioning, his team is proficient in integrating our machines with plant information systems and automation. If your equipment is in Mexico, this team is ready to help!

 

 

Vic Wang – China Field Service

Vic comes from a diverse background of troubleshooting in the automotive industry and is ready to help you! He lives in Shanghai, China and is the familiar face that will train your personnel on site and continue to support you throughout the ownership of your machine.

Email Vic

Michigan Custom Machines